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Southwest Airlines Booted Woman From Plane After She Comforted Her Newly Adopted Puppy

A woman was recently booted off a Southwest Airlines flight after she comforted her newly adopted puppy. Sara Price, a witness to the ordeal, captured the woman’s exit from the plane and she posted her video to TikTok, explaining what happened.

Price writes:

Met this lady in the boarding line today @Southwest Airlines She flew out to Colorado Springs to pick up her new little puppy and fly her back home to CA. The puppy was whining a little and the flight attendant boarding everyone walked up to her and said, if your dogs doesn’t be quiet, you may not be able to fly.

According to Price, the woman reached into the carrier to pet her puppy and the comforting touch was enough to make the pup stop crying.

After boarding the plane, Price saw the woman holding the carrier on her lap, petting the pup to keep it quiet. She said the same flight attendant approached the woman and told her to zip up the carrier and put it under the seat.

She continues:

Everyone around us was like, what’s going on here!? Another flight attendant, dressed as a cat comes up and says “are we going to have a problem here!?” The lady does as she is told and we start to taxi to the runway.

Sharing the shocking moment the flight attendants got together to get the woman kicked off the flight. She explains:

The dog gave a very soft whine, so she leaned over and started petting it from the outside of the carrier but right at mesh. All the attendants got in a group at the front of the plane and decided we needed to return to the gate and that she should be removed from the flight.

In another video, Price explains that her husband told the flight attendants that their behavior was “ridiculous” and it resulted in them being kicked off the flight as well.

Comments on the video are predominantly supportive of the woman with the puppy. Several people noted that kids can scream on a flight for hours, but this flight crew seemed to think that a whining puppy was too disruptive.

Noting that other airlines go out of their way to ensure that people and their pets have a safe and enjoyable flight.

As reported by People, there were other passengers who decided to get off of the Southwest flight because they were upset by the incident.

@_sara_price_

Met this lady in the boarding line today @Southwest Airlines She flew out to Colorado Springs to pick up her new little puppy and fly her back home to CA. The puppy was whining a little and the flight attendant boarding everyone walked up to her and said, if your dogs doesn’t be quiet, you may not be able to fly. She sticks her hand in the soft carrier and pets the puppy. It stopped whining. We board the plane and she has the carrier in her lap still petting the puppy when the same flight attendant came up and said the carrier needed to be zipped completely and put under the seat. Everyone around us was like, what’s going on here!? Another flight attendant, dressed as a cat comes up and says “are we going to have a problem here!?” The lady does as she is told and we start to taxi to the runway. The dog gave a very soft whine, so she leaned over and started petting it from the outside of the carrier but right at mesh. All the attendants got in a group at the front of the plane and decided we needed to return to the gate and that she should be removed from the flight. #southwestairlines #southwest #southwestair

♬ original sound – Sara Price

What do you think? Was the flight crew’s behavior justified? Does this change your opinion of Southwest Airlines? Feel free to comment below.

Continue reading: 1,000 Cats Destined For Chinese Slaughterhouse Have Been Rescued


 

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45 COMMENTS

  1. what horrible flight attendants. i hope this gets written up in newspaper and these bitches r fired. poor puppy. kids r the worst to travel and get away with annoying all passengers. bad news

  2. I had a kid kicking the back of my seat the entire flight and was told “sorry, he’s a child and doesn’t know any better”. The father wouldn’t do anything nor the flight attendant. I would certainly have preferred a whining dog.

  3. I would never fly Southwest Airlines because of that. That is ridiculous. The puppy would have been fine once in the sky and she could have put the pup on her lap. I am really Furious to hear about this. Yet they let kids cry and rude smelly people on the plane. Go Bye Southwest Airlines.

  4. When this woman got her reservations, she should have asked if they received a puppy/dog on the flight!! They should have told her the truth then she would have known that they didn’t!! Now, what is the difference in a child or children screaming on a plane and a dog whiing a bit??? NOTHING!! BUT the gist of the story is this::: if they wouldn’t let your child or children ride the plane even though they are rowdy and screaming and crying on that plane, they wouldn’t get any passengers!! Thank you for telling me it was Southwest, I’ll know not to take a flight with them, EVER!!!!!!!!!!!!!!!! AND I can tell you one thing, she may have talked to me that way once, and that would have been her last!!!!!!!!!!!!!

  5. I can’t believe an airline would do this. I will never ever use them and will tell all my friends about this. Animals are never treated well in this world. I once read where a woman was forced to put her pup in the overhead, where it died from lack of oxygen. It screamed and cried and the stewardess would not let her check on it. That haunted me, still does. I would not have allowed that to happen had I been there, no matter how much trouble I got into. Those who stand by and do nothing are part of the problem in this world.

  6. Southwest has proven to be a substandard airline, but this is even below them. Disruptive children are far worse. This woman paid for her dog to be on the flight and it was not being disruptive. I would sit next to this woman before sitting next to a child. Shame on those untrained staff. They must penalize them! The woman and her dog should get a 1st class seat for r her and the dog for free and a refund. I would never fly Southwest ever!! Shame on you.

  7. Everybody should have shouted down these so called flight attendants and spat in their faces and got up and left the plane and gave HELL TO THE CHECK IN COUNTER !

  8. some of these flight attendants and airport staff have delusions of grandeur. They love to throw their weight around and look for excuses to be rude and nasty. We now pay ridiculous prices to fly. Extra costs for baggage etc. They give nothing in return except your small and crowded seat. And expect you to shut up and be grateful. I have been on overseas flight where i could not get a wink of sleep because babies and kids were screaming their heads off. To put a women off a flight because of her whimpering puppy is in my view unconscionable. We need to speak up when we see this kind of idiocy and i am so glad to see that others on this flight supported this poor lady and her puppy.

  9. Absolutely despicable especially when she’s rescued the dog, she should have been given a free flight not kicked off. South west should be ashamed and I strongly advise boycotting this airline if you are an animal lover!

  10. But kids can scream and climb over seats and nothing is done about it??? this woman was being a LOVING pet-parent – unlike kid parents….

  11. This is beyond insane
    How is a pet’s whining causing any problems, seriously south west airlines need to get their head out of their ass

  12. Let’s start kicking passengers off planes then who have crying, screaming or kicking kids. It’s far worse to endure that. Shame on those flight attendants and the entire crew for this outcome. They shouldn’t be in customer service roles.

  13. Honestly why bother allowing pets on flights if you dont expect a puppy to make a noise! They dont mind taking your money to fly your pets…disgusting shameful flight attendants!

    • I cannot understand how a airline would allow this to happen. A puppy is a puppy. They bark,cry. These employees on that flight should all be fired!! That woman who adopted that puppy is a saint for saving that animal and for these employees to have her kicked off the plane is unacceptable. I’m never going to fly on Southwest again. I will advocate to #BoycottSouthwestAirlines
      #StopAnimalCruelty

    • This is SO UNBELIVEABLE!!! Southwest is my go to when booking a flight, I will NOT be booking with them any longer, these flight attendants should be fired!!!

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